Miss Shah was a history teacher (TV: Co-Owner of a Lonely Heart) at Coal Hill Academy.
During the Autumn Prom on 14 October 2016, she comforted a student who had been dumped by her boyfriend, and as such, was not indoors for the Shadow Kin attack. (TV: For Tonight We Might Die)
In November of that year, she taught about the Battle of Dunkirk to her sixth formers. She asked her students to imagine they were one of the soldiers being evacuated to learn about the mind-set of a soldier. April MacLean, one of Miss Shah's students, was taken over by Corakinus during this lesson, and spat about the soldiers at Dunkirk being cowards. Charlie Smith was also in her history class. (TV: Co-Owner of a Lonely Heart)