By 2005, Guleraana was working as a receptionist at Torchwood Tower. She was friends with colleagues Ianto Jones and Kieran Frost and was attracted to technician Gareth Evans. She had no interest in interacting with Moira from Alien Acquisitions.
Guleraana gave access to Rachel Allan on her first day there after she gave the password "Mr Sands" and took her to Pippa in Human Resources. She tested Rachel by changing her opinion on James Blunt and not reacting to her wanting milk in mint tea. She then took her to Yvonne Hartman's office.
Guleraana admitted Ianto to Torchwood after the Away Day, but he was loath to talk to her after Pippa's death. She asked Sameer to cover for her whilst she spoke to Ianto. She told him that she was planning on leaving and asked if he could write her a reference. She considered applying as a receptionist at her gym in Docklands. (AUDIO: Uprising)
However, Guleraana remained at Torchwood and was still working there in 2007. When Ianto was trying to remind Dave Cooke about Torchwood, he asked him if he remembered Guleraana among other colleagues. Ianto later called over to her and Sebastian to see Dave, but they did not hear him. (AUDIO: Locker 15)