Having been announced in December 2016 and debuting on 7 March 2017, it advertised itself as "the exclusive streaming home of Classic Doctor Who". Though it did not, on launch, serve all available episodes of the classic era, it did offer many of the stories from seasons 1 through 26. In the wake of contract expiration with Netflix, Hulu and Amazon, it became the only US-based streaming service on which most Americans could find televised adventures of the First through Seventh Doctors.
All of classic Doctor Who was made available to watch on Boxing Day, from First through Eighth Doctors, with the exception of yet-to-be-recreated lost 60s era stories. This was promoted by a trailer narrated by Fourth Doctor actor Tom Baker. However, this did not happen for American subscribers. They do not have The TV Movie, the animated stories, nor the missing stories.
On 24 February 2020, a large number of episodes were removed from BritBox temporarily due to "technical issues". They were later restored after this had been fixed. The stories were all of Season 1, 2 and 3; some of Season 5 and 6; all of Season 8 and 10; all but one from Season 11; all of Season 16, 18 19, 20, 22 and 23 and some of Season 24.
Following fan concerns about BritBox's decision to keep airing the 1977 story The Talons of Weng-Chiang, a racially controversial story, BritBox decided to put up a trigger warning saying "Contains stereotypes that some may find offensive".
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