Atif Basra (PROSE: "Taking Care") was the caretaker at Coal Hill School in the 2010s.
Six weeks into the 2013/2014 school year, he placed a tin bucket under a leak in the roof in the corridor outside Clara Oswald's classroom. (PROSE: Normality)
The following year, the Twelfth Doctor hypnotised him into believing he had the flu, as well as a flying car and three wives, in order to go undercover as the replacement caretaker to stop the Skovox Blitzer. (TV: The Caretaker)
Behind the scenes[]
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The manager. (GAME: The Edge of Reality [+]Gavin Collinson, adapted from The Edge of Time, Playstack (2021).)
A similar individual appears in The Edge of Time. The manager of a Shoreditch laundrette is a former caretaker of Coal Hill School who left in Autumn 2014. This implies that he is the same Coal Hill caretaker replaced by the Twelfth Doctor in The Caretaker.