Forum:Is the new version of your image taking a long time to upload? Read this.

A problem we've been noticing for the last year or so is that new versions of pictures take an awful long time to show up.

Here's the problem:

You upload file:Davros.jpg, but then you decide that it could be cropped more closely. So you choose to upload a new version of the file, rather than uploading a completely new file. (This, by the way, is strongly encouraged by our admin staff, so as to reduce redundant images.)

Problem is that the new version of the file just isn't showing up. You refresh the page, clear your cache, stand on your head — but, no, nada. Finally, sometime days later the new version peeks its head through.

Well, now Wikia say they've gotten serious about this problem, and have introduced a whole new architecture to make the cache catch up more quickly. It's all in the latest Technical Update.

What they want from us over the next few weeks and months is feedback. Every time you have a file that fails to update after an hour, please submit a Special:Contact form in which you tell Wikia the name of the file and the fact that it's not updating "in a timely fashion".

This will be of tremendous help to them, and ultimately us, as they work the kinks out of their new caching architecture.

00:37: Thu 29 Sep 2011