Yvonne Hartman

Yvonne Hartman was the Head of the Torchwood Institute and director of Torchwood London. It was a phone-call from Alex Hopkins before he killed himself that led her to rise through the ranks of Torchwood London and get the organisation ready for the 21st century. She combated a number of extraterrestrial threats and presided over the long-awaited capture of the Tenth Doctor before she became a Cyberman in the Battle of Canary Wharf, maintaining her will and killing a number of her fellow Cybermen.

Early life
Pippa believed that Yvonne was Sagittarius. Her father served in the British Army, meaning that she came "from all over", frequently travelling. She described herself as an "army brat". (AUDIO: Through the Ruins)

She told Mike that her brother worked as a bouncer and read Voltaire. (AUDIO: One Rule) She had little love for her relatives and bemoaned that one could not choose their family. (AUDIO: New Girl) She was especially angry with her father. (AUDIO: Blind Summit) From him, she acquired files on the Fendahl. (AUDIO: Night of the Fendahl)

Yvonne worked hard at school and was captain of the lacrosse team. (AUDIO: Through the Ruins)

Early days at Torchwood
Yvonne joined Torchwood One in the 1990s, (AUDIO: One Rule) where she uploaded the Fendahl files. (AUDIO: Night of the Fendahl) She told everyone that she was fine after her first kill but was unable to sleep. (AUDIO: New Girl)

Early in her career, on New Year's Eve 1999, she received a phone call from Alex Hopkins, the leader of Torchwood Three, who spoke to her of his epiphany that Torchwood was not ready for the 21st century as he killed his team by shooting them. This incident made Yvonne realise that Torchwood needed a strong leader to face the 21st century. She rose through the ranks and became the head of the institute. (AUDIO: One Rule) She continued her predecessor's relationship with arms dealer Hank. (AUDIO: Uprising)

As head of Torchwood One, Yvonne rebuilt the institute from the ground up. Civil servant St John Colchester knew all about her and her achievements and believed that she was brilliant. (AUDIO: Poker Face) She knew about the Committee but believed that Torchwood was unaware of them. (AUDIO: One Rule)

In 2004, Yvonne received a phone-call from Suzie Costello, who told her that she had found Object One after destroying the factory of Ovid Industries. Yvonne sent a helicopter to pick her up and promised to talk to her about advancing her career in Torchwood. In truth, she had been aware of Ovid's construction of bodies for the Committee and was irritated by Suzie's actions. The locket was brought to London. (AUDIO: The Torchwood Archive)

By 2005, Matthew was her secretary. (AUDIO: Blind Summit)

Hiring Ianto Jones
When bodies started being found in the river, Yvonne came to believe that there was a mole in Torchwood that had supplied Blind Summit with Excellium from the Brett Archive. She cut everybody out but Matthew, whom she trusted after giving him a truth serum. Regardless, she felt lonely and repeatedly retconned Ianto Jones, an employee at a local coffee shop, in order to have somebody to talk to. She sympathised with him and his having to deal with his father and also spoke to him about her troubled relationship with her own.

Yvonne met with Pascal Babich at Ianto's coffee shop, where Babich sent a soldier to kill her. She and Ianto were saved by Matthew, who drove them to Ianto's home where she told him about Torchwood before retconning him, protecting national security and not wanting anybody to see her cry. She kidnapped Ianto's father in order to have him assist her by infiltrating Blind Summit where he was given Excellium, which restored his lost memories. Yvonne attempted to save him and learnt that Matthew was the traitor, being immune to the truth serum thanks to Excellium.

Tommy Pierce saved Yvonne and Ianto and decapitated Babich. Yvonne left Matthew to be killed by an Arachmed and offered Ianto both a job and retcon to remove his memories of his father. He declined on both counts and asked to forget about Torchwood and to get his job back in Cardiff, which she agreed to do. She had also paid off his landlord Willie and had the flat cleaned.

In March 2005, South Wales was put in danger after a Viking ship was found. Yvonne travelled to Cardiff to deal with it as Torchwood Three had all disappeared. As Ianto was working on the excavation, she arrived on his doorstep and enlisted his help. (AUDIO: Blind Summit)

Ianto later submitted his CV to Torchwood. Although Bev Stanley had no interest in hiring him, Yvonne did so after his CV landed on her desk. (AUDIO: Uprising) She and Tommy kept his previous interactions with Yvonne a secret, however. (AUDIO: Blind Summit) He later became her personal assistant in addition to being a junior researcher. (AUDIO: New Girl)

Arrival of the Void Ship
Torchwood probed the breach in spacetime that Torchwood Tower had been built to reach, causing a Void Ship to come through and "ghosts" to follow in its wake. She assigned Rajesh Singh to analyse the sphere. (TV: Army of Ghosts)

Shortly after 26 March 2005, Yvonne went to Cardiff in order to steal a Drahvin scanner held by Torchwood Three, which she was able to take after Raj used a time bubble to freeze Jack, Suzie and Toshiko Sato. However, she lost it in a fire at Manor Rest Hotel, which she managed to escape in only a towel.

Despite saying that she did not involve herself in local politics, Yvonne attempted to protect Barry Jackson and Helen Evans after learning that those running for the office of Lord Mayor of Cardiff were being killed. After Evans was killed, she discovered that Jackson was using an alien given to him by the Committee to pick off the competition. She covered for him in return for him keeping an eye on Torchwood Cardiff and for the arrival of the Doctor. However, before returning to London she injured him and left him with a permanent limp, as she had liked Helen Evans. (AUDIO: One Rule)

Rachel's takeover
In 2005, Yvonne hired Rachel Allan as Tommy Pierce's personal assistant. She fired Patrick after Rachel claimed that he had been spreading rumours and later fired and replaced Tommy as Head of Alien Acquisitions with Rachel after he was found drunk. She presented the Royal Hope transmat at a party which resulted in Dean's death. Yvonne quickly fled, realising that Rachel had framed her, a belief that was confirmed when Rachel called her to gloat. (AUDIO: New Girl)

Yvonne stayed a night at Ianto's flat before visiting Lord Jim Jacobin to find out what Rachel was up to. Learning that Planet XXX was involved, she visited Ex Libris at the New Cavendish Library to learn about it and its indigenous life-forms. Whilst there, Kieran Frost attempted to assassinate her under Rachel's Protocol 4 and later attempted to kill Soren and take her to Torchwood. However, Soren knocked him unconscious and Yvonne was able to flee with him. They were chased by an envoy from Planet XXX, who told Yvonne that Torchwood had been sending out messages of war. Yvonne killed him, believing it was kinder than leaving him to die. (AUDIO: Through the Ruins)

Yvonne was on the run from Torchwood for a month. Rachel sent alpha-level assassin Julius after her, but Yvonne hired a freelancer who saved her. With the money that she took from his corpse, she rented office space from which she called her alien contacts. She bought weapons from Hank and took them to Lord Miladar of the Korvax First Brood at the Cosy Night Budget Hotel, asking him to attack Torchwood. She called Ianto for help with getting more funds.

Yvonne returned to Torchwood Tower during the Korvax attack and took over the situation from Rachel, who was out of her depth. The situation was resolved when the Korvax killed the First Brood per Yvonne's plan. Afterwards, she spiked Rachel and retconned her to forget all about Torchwood and to believe that she was an orphan. She considered getting rid of Rachel to be a waste and hired her to work in Admin. (AUDIO: Uprising)

Fighting WOTAN
Yvonne planned to have London put under total surveillance through the use of the Law Machines, which she suggested to Mayor McAndrew without telling her of her true reasoning. McAndrew agreed and Torchwood built the Law Machines from the 1966 War Machines.

Upon their activation at the unveiling in 2006, the Law Machines fell under WOTAN's control and attacked the city, causing a Code Black. Yvonne, Ianto and McAndrew met up with Tommy and went to Torchwood Tower where McAndrew died. She took the alias of "Annie Jones" and claimed to Julian Delaware that McAndrew's body was Yvonne Hartman, but this ruse was later seen through by WOTAN. She managed to defeat WOTAN by deleting his file and used these events to justify increased surveillance in London, suggesting the Fiona McAndrew Memorial Bridge and claiming that she would have supported the move.

In the wake of these events, Yvonne had Raj begin recovering data from discarded hard drives as Delaware had done (AUDIO: The Law Machines) and tasked Tommy with turning their own hard drives into scrap. Tommy almost exposed Ianto's involvement with Blind Summit before Yvonne caught him. (AUDIO: Blind Summit)

She came face-to-face with WOTAN once more whilst investigating Temporary Solutions. (AUDIO: 9 to 5)

Meeting with the Doctor
Hartman oversaw the projects that included the investigation of the Void Ship, as well as the ghost shift experiments that resulted in the invasion by the Cybermen from an alternate universe. She was not personally hostile to the Doctor, yet she was confident in the righteousness of Torchwood's actions to the point of fault, ignoring his recommendations and warnings. Hartman was fiercely patriotic, and believed that Torchwood's work was vital to the survival of the "British Empire" and was certain that their work would in fact lead to the restoration of the United Kingdom to the status of world power. Only when the end was near did she attempt to stop the experiments, only to find that the Cybermen had already taken control over key members of her staff. The controlled staff proceeded to override her orders and allow the Cybermen to continue their invasion. (TV: Army of Ghosts)

Yvonne, along with Jackie Tyler, was taken to be upgraded. Yvonne stated that she did her duty for queen and country, and walked into the Cyber-conversion unit, where she was then painfully upgraded.

However, Yvonne somehow managed to gain control over her new metallic body and performed one last known service, fending off the Cybermen approaching the top offices long enough for the Tenth Doctor and Rose Tyler to seal the breach between worlds. While fighting against the Cybermen she continued to utter the phrase — "I did my duty for queen and country." while weeping oily tears out her left eye socket. Her actions bought the Doctor and Rose the time they needed to banish the Daleks and Cybermen to the Void. (TV: Doomsday)

Yvonne had told Kieran Frost to throw Object One into the void. Whilst dying as a result of the battle, he gave it to Ianto Jones to take to Torchwood Cardiff. (AUDIO: The Torchwood Archive)

Alternate timeline
In an alternate timeline in which John Hart took control of the British Empire and the Torchwood Institute, Yvonne called to inform him of the discovery of the Sphere. Despite the reservations of Rajesh Singh, the King ordered that the Sphere be opened, resulting in the massacre of Torchwood One. (AUDIO: The Death of Captain Jack)

Alternate self
After being presumed dead, (AUDIO: Broken) Yvonne joined the reformed Torchwood Three in 2017, with the intention of becoming the new leader. (AUDIO: The Empty Hand) She was, in fact, from a parallel universe. (AUDIO: Poker Face)

Personality
Yvonne Hartman was an arrogant woman who was always convinced that everything Torchwood did was for the good of the country, even if others begged to differ. One example of her arrogance was when she stated that anything that was alien belonged to Torchwood. This included the Doctor's TARDIS, despite the Doctor's protests. Yvonne was also reckless, and meddled with the Void, which was something far beyond her understanding. (TV: Army of Ghosts)

Jackie Tyler said it was all her fault that the Cybermen and Daleks had invaded Earth, because Hartman was too reckless to try to put a stop to the experiments on the Void until it was too late. (TV: Doomsday)

Another example of both qualities was her ordering a Jathaa sunglider shot down over the Shetland Islands merely because it had "violated their airspace"; this risked igniting a major conflict between Earth and the Jathaa due to the ship's presumably non-hostile intentions. However, Yvonne did show uncertainty when the Doctor suddenly changed his demeanour; one moment the Time Lord was warning her not to open the void and the next he was cheerfully encouraging her. Hartman was so confused and uncertain by the Doctor's sudden change from foreboding to cheerful that she finally agreed not to open the void, although by then it was too late. (TV: Army of Ghosts)

Despite her arrogance and foolishness, Yvonne genuinely cared about her country, even managing to overcome the programming of the Cybermen due to her devotion to Britain. In her metal body she appeared to be crying as she stated that she'd done her duty for queen and country. She also showed a willingness to sacrifice herself as she fought the Cybermen by herself to give the Doctor and Rose time to open the void and most likely died in the process. (TV: Doomsday)

Although she admitted that the Doctor was a prisoner, Yvonne did try to make the Time Lord comfortable and treated him like a guest rather than a prisoner. She also liked to call her employees by their first names, saying that she was a "people person". Despite this she did display a more ruthless streak since she stated, rather cheerfully, that she could have Rose Tyler shot if the Doctor didn't know her. (TV: Army of Ghosts)

Hartman was ambitious and driven, believing she was the sort of leadership Torchwood needed and believing she could make the organisation better. She was also capable of being highly manipulative, telling Jackson she had figured out his plans long before he revealed them, and had been a step ahead of him the whole time - playing events to her advantage. Hartman seemed aggravated when men made heavy reference to her gender, telling Jackson not to refer to her as "love" and threatening to break someone's arm who groped her. (AUDIO: One Rule)

She liked Scotch. (AUDIO: One Rule)

Behind the scenes

 * Yvonne Hartman's name is similar to that of Yvonne Hartley from Spare Parts, the Big Finish story which inspired Rise of the Cybermen/The Age of Steel.

Yvonne Hartman