Divergent Universe

The Divergent Universe was a universe that had no concept of time and was home to the Divergence, as well as other species. (BFA: Zagreus)

The Eighth Doctor was forced to go to the Divergent Universe without his TARDIS by President Romana after the Doctor had been possessed by Zagreus. Charley Pollard decided to take a leap of faith and join him on his journeys there. (BFA: Zagreus)

Within the universe existed planets, one being Bortresoye, which was divided into several Zones, two being Eutermes and Interzone. These were home to the Eutermesans and the Kromon respectfully. A natural resident of this universe was C'rizz, who joined the duo on their travels (BFA: The Creed of the Kromon) and eventually crossed into the normal universe, when the Doctor and Charley returned. (BFA: Terror Firma)

Rassilon found himself trapped in the Divergent universe after he removed the Divergence from the main Universe. (BFA: The Next Life)

The story arc
The term "Divergent Universe" also describes a story arc for the Eighth Doctor in audio. Broadly speaking its narrative begins in Storm Warning, the very first Eighth Doctor audio, since this sets up the Doctor's transgression of the Laws of Time, for which he must atone in Neverland. The Time of the Daleks is also a bit of a narrative precursor, since it establishes that the Daleks get caught in the time vortex, an important point of both Neverland, which kicks off the Divergent Universe arc, and Terror Firma, which ends it.

A strict definition of the arc, however, begins with the closing moments of Zagreus, and continues on through Scherzo — the first story completely set in the Divergent Universe — The Creed of the Kromon, The Natural History of Fear, The Twilight Kingdom, Faith Stealer, The Last, Caerdroia and The Next Life.

Terror Firma opens with the Doctor and his companions reasserting themselves in the normal universe, but — like Zagreus, it's more bookend than proper part of the series. Other, later stories obviously tie into the Divergent Universe arc — such as C'rizz's departure in Absolution, and Charley's parting with the Eighth Doctor in The Girl Who Never Was — but the arc proper is over by the time the Eighth Doctor first confronts Davros in the opening scenes of Terror Firma, itself a cliffhanger resolution from the end of The Next Life.