Solana Mercurio

Solana Mercurio was the PA of Ood Operations and led a tour for business that wished to see the Ood.

Biography
After the Tenth Doctor and Donna Noble claimed to be representing a company, Solana invited them on a tour group with her and she gave a brief sales pitch of what the Ood did. Later that day she scanned the Doctor and Donna and found out that their company "Noble Industries" did not exist. She told her boss, Klineman Halpen, and was ordered to find them without alerting the representatives of the other companies. When the Ood rebelled, she followed the Doctor and Donna outside.

The Doctor gave her a chance to help make things right, and she considered it for a moment before calling for guards to capture them, which they did not. Later she tried to get to safety from a group of Ood, after ordering the guards to kill them. While the guards were shooting the group, a single surviving Ood killed Solana with the energy from its Translation Sphere. (DW: Planet of the Ood)

Personality
Mercurio was a hypocrite because she stated that she thought of Ood as her friends yet she did not attempt to help them and ordered human soldiers to kill them. She did consider helping the Doctor and Donna but was afraid to betray her boss, Klineman Halpen. In the end her cowardice and selfishness caused her to call for the guards.